The "H" Word: Preparing Team Members to Provide Supportive Hospice Consultations

Description

OCHCH has partnered with Healthcare Provider Solutions to provide this educational program at special pricing for OCHCH members and Education Pass holders.

Program Summary

The word "hospice" is often difficult for patients and caregivers to hear after battling an extended illness or when an acute medical condition strikes.

Each patient that is referred to hospice brings a unique experience that resulted in a terminal prognosis and at times hospice referrals are made with minimal information about the hospice philosophy being provided to patients or their loved ones.

This session will provide guidance and examples for hospice team members to utilize when meeting with patients and families for the first time. Tips on presenting and answering questions regarding the hospice election and addendum statements will be provided. 

Discussion will address frequent concerns and questions that patients and caregivers have and provide guidance that supports and guide patients as they navigate the final chapter of their lives. 

Speaker

Melinda Gaboury, CEO, Healthcare Provider Solutions

Melinda, with more than 33 years in home care, has over 23 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals.  She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country.  Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence.  Medicare Review appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. Melinda is currently Chair of the The Alliance/HHFMA Advisory Board and Work Group, serves on the Home Care Association of Florida Board of Directors, and the Tennessee Association for Home Care Board of Directors.