OCHCH is committed to providing valuable educational and career development programming to Ohio’s care community. The Education Pass enables no-cost or deeply discounted registration to a wide range of OCHCH-managed and select partner-managed educational opportunities posted on our Education Calendar. The Home Health Aide Training Program provides agencies with the tools and resources needed to efficiently train home health aides at scale.

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Managed Care Series 3 - Denials & ADRs (October)

Tuesday, October 28, 2025 (11:00 AM - 12:00 PM) (EDT)

Description

Join us for a detailed conversation on the intricacies of Managed Care. Katie Eisel, Payer Relations Director at Ohio Community at Home Network (OCHN), will present this three-part series of educational webinars.

The Managed Care Series is an ideal resource for anyone looking at entering the market, as well as those of you who are working to improve your practice.

Session 3: Denials & ADRs

After attending this session you will better understand payment denials and additional document requests (ADR). What does it all mean, and what are my rights as a provider?

Topics include:

• Denials and ADRs are two different things and each needs different attention and processes.
• Do not be excited about winning a lot of appeals, it only means you did not do your work the first time.

• Appeals create administrative burden for you and the payer.

• How do we prevent denials?

• How do we ensure payment?

• You get more bees with honey – email etiquette matters!

About OCHN

Ohio Community at Home Network (OCHN) is a network of provider agencies exclusively dedicated to serving and representing the needs of Ohio health care at home providers, including home health, hospice, and palliative care provider agencies. Learn more