Description

Join us for this monthly webinar for valuable insights on matters essential to hospice providers. Presented in partnership with Healthcare Provider Solutions and Home Care Association of Florida.

This is a State-Share Educational Program. OCHCH has partnered with HPS and HCAF to offer this education to OCHCH members at no cost. Members must register through the OCHCH calendar for free access. Non-members may register for $49 per session.

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This Month's Topic: 

The HHCAHPS Survey will be new and improved as of April 2026. This new survey will not only bring changes to the survey itself, but will modify the Star Ratings and will have a massive impact on the HHVBP Model changes for 2026.

Our Speaker

Melinda A. Gaboury, COS-C, is Co-Founder and Chief Executive Officer of Healthcare Provider Solutions. With more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day-to-day interaction with home care and hospice professionals. She routinely conducts home care and hospice reimbursement workshops and speaks at state association meetings throughout the country. Melinda has extensive experience in Medicare Patient-Driven Groupings Model (PDGM) training, billing, collections, case-mix calculations, chart reviews, and due diligence. Medicare appeals (UPIC, RA, ADR, and TPE) with all the Medicare Administrative Contractors (MACs) have become the forefront of Melinda’s current impact on the industry. She is currently serving as the Chair of the National Association for Home Care & Hospice (NAHC) Home Care and Hospice Financial Managers Association (HHFMA) Advisory Board and Work Group, Treasurer of the Home Care Association of Florida Board of Directors and serves on the Tennessee Association for Home Care Board. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers 2024.